Transactional six sigma and lean servicing : (Record no. 71011)
| 000 -LEADER | |
|---|---|
| fixed length control field | 00601nam a22001694a 4500 |
| 005 - DATE & TIME | |
| control field | 20180710131009.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180307n ii |||gr||||Z||||||eng |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | Krishna Kanta Handiqui Central Library |
| 041 ## - Language | |
| Language | English |
| 082 ## - DDC NUMBER | |
| Classification number | 658.4013 |
| Book Number | EHR |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Ehrlich, Besti Harris, |
| 245 00 - TITLE STATEMENT | |
| Title | Transactional six sigma and lean servicing : |
| Sub Title | leveraging manufacturing concepts to achieve world class service / |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | London: |
| Name of publisher, distributor, etc | St. Luice Press, |
| Date of publication, distribution, etc | c2002. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Pages | 259p. |
| 650 ## - Subject | |
| Subject | Service industries Management |
| 650 ## - Subject | |
| Subject | Total quality management |
| 650 ## - Subject | |
| Subject | Six sigma Quality control standard |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Reference |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Koha collection | Location (home branch) | Sublocation or collection (holding branch) | Shelving location | Date acquired | Shelving Location Number | Koha issues (times borrowed) | Koha full call number | Barcode (Accession No.) | Koha date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Not For Loan | Reference | Krishna Kanta Handiqui Central Library | Krishna Kanta Handiqui Central Library | Reference Section | 03/05/2018 | Ref GAZ-3 Shelf | 658.4013 EHR | 26040 | 03/05/2018 | 1 | 03/05/2018 | Reference |